Your residents deserve better hearing. We make it simple to get there.
WMMAS brings doctoral-level audiology care directly to senior living facilities, nursing homes, assisted living communities, and memory care units across West Michigan. One audiologist, fully equipped, coming to your residents on a regular schedule.
No transportation. No disruption. No referrals lost to follow-up.
Hearing loss is the most common untreated condition in senior living.
Walk through any senior living community and you will find residents who have stopped participating in group activities, who answer questions with a nod and a smile rather than engage in conversation, who have been quietly withdrawing for months or years. Families assume it is the natural course of aging. Staff assume it is cognitive decline. Often it is neither.
Untreated hearing loss changes how a person experiences the world. Conversations become exhausting. Group settings become overwhelming. The effort required to keep up leads to social withdrawal, then isolation, then cognitive consequences that compound everything else.
The frustrating part is that most of this is addressable. A proper hearing evaluation, a well-fit pair of hearing aids, and consistent follow-up care can transform a resident's daily experience. The barrier is almost never the resident's willingness. It is the logistics of getting them to a clinic.
WMMAS removes those logistics entirely.
Nearly 1 in 3 adults over 60 has clinically significant hearing loss. Most never receive treatment.
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Treating hearing loss can reduce the risk of cognitive decline by nearly 50% in older adults at high risk of dementia. (NIH / Journal of the American Geriatrics Society)
50%
The average person waits seven to ten years from first noticing hearing difficulty to seeking help. Accessible care shortens that gap significantly.
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One audiologist. Every visit. Every resident.
WMMAS is a solo mobile practice, and that is a feature, not a limitation. When your community partners with WMMAS, your residents are seen by the same audiologist every visit. Dr. Finkler knows their hearing history, their preferences, their fitting challenges, and their goals. There is no hand-off to a different provider, no starting over with someone new, no wondering whether the person who fit their hearing aids will be the same person who adjusts them.
For older adults, consistency matters. For residents with cognitive impairment, it matters even more. A familiar face, a familiar voice, and a provider who already knows them changes the entire dynamic of an audiology appointment.
Everything a resident might need.
All at your facility.
WMMAS arrives fully equipped for a complete range of audiology services. There is no need to send a resident off-site for anything on this list.
Hearing Screenings
Full Diagnostic Hearing Evaluations
Hearing Aid Consultations
Hearing Aid Fittings and Programming with Real Ear Measurement Verification
Hearing Aid Adjustments and Fine Tuning
Hearing Aid Clean and Check
Hearing Aid Repair
Earwax Removal and Cerumen Management
Tinnitus Consultations
Ongoing Follow-Up and Device Support
Who We Work With
Every setting is a little different.
Our approach adapts.
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Residents who cannot easily leave the building get the same quality of care as someone who can walk into any clinic in the city. Evaluations, fittings, repairs, and follow-ups all happen in their room or a quiet corner of a common area.
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Hearing loss and cognitive decline reinforce each other in ways that are genuinely difficult to untangle. Many residents in memory care settings are harder to reach socially in part because they cannot hear well. WMMAS works slowly, patiently, and collaboratively with care staff and families to evaluate these residents carefully and ensure any devices fitted are actually being worn and maintained.
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Residents who are still managing their own lives often resist the idea of going to a clinic. An audiologist who comes to them removes the resistance. Offering on-site audiology is a genuine quality-of-life amenity that resonates with prospective residents and their families.
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WMMAS partners with community centers, senior programs, and faith communities to offer hearing screenings, awareness events, and educational presentations. These are a practical first step for communities that want to address hearing health before pursuing individual care.
What a partnership with WMMAS actually looks like.
Starting a partnership with WMMAS does not require a committee, a contract review, or a lengthy onboarding process. It starts with a single conversation.
Here is how it typically goes:
You reach out
A director of nursing, activity director, social services coordinator, or executive director contacts WMMAS to discuss the community's needs. We talk through the size of your community, the types of residents you serve, and what kind of visit schedule makes sense.
We schedule a first visit
For the first visit, we typically start with residents who have already expressed interest or who have been identified by staff as potential candidates. Alternatively, we can organize a screening day to identify who among your residents could benefit from further evaluation.
We show up equipped and ready
Dr. Finkler arrives with everything needed to provide complete audiology services on-site. Residents are seen in their rooms or a quiet common area. We work around your schedule and your residents' routines.
We keep your team informed
After each visit, we provide a summary of findings and next steps for the residents seen. Family members who want to be involved are welcome at appointments or can receive a follow-up call. Your care team is never left wondering what happened.
We come back
For communities with multiple residents, we establish a regular schedule. Monthly, quarterly, or as-needed, your residents always have a consistent point of contact for their hearing care without any transportation burden on your staff.
Already living in a senior community and want WMMAS to come to you?
You do not need to wait for your facility to have an existing partnership with us. Ask your director of nursing, activity coordinator, or social services staff to reach out on your behalf. In many cases, one resident's request is what starts a relationship between WMMAS and an entire community. You could be the reason your neighbors get better hearing care too.
Common questions from administrators and families
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WMMAS serves senior living facilities, nursing homes, assisted living communities, memory care units, and community centers across West Michigan. If you are unsure whether your location falls within our service area, reach out and we will let you know.
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Facilities are charged a flat visit rate based on the size of the community, which covers hearing screenings and hearing aid clean and check services for all residents seen during the visit. Additional services such as evaluations, fittings, or earwax removal are billed directly to individual residents or their responsible parties at our facility rate. All costs are discussed in full before any visit takes place.
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Carefully and with patience. WMMAS adapts its evaluation approach for residents who may have difficulty with standard testing, coordinates closely with care staff and family members, and takes whatever time a resident needs. Follow-up visits ensure that any hearing aids fitted are being worn, working, and maintained correctly.
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Yes. Each resident provides written consent before receiving services. WMMAS handles all required consent documentation and provides each resident with a copy of our Notice of Privacy Practices at their first appointment. For residents who lack capacity to consent independently, we work with the appropriate authorized representative.
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Yes, on request. WMMAS can provide brief presentations for care staff and family members covering hearing loss recognition, communication strategies for working with residents who have hearing loss, hearing aid basics, and the relationship between hearing health and cognitive wellbeing.
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No. There is no minimum number of residents, no minimum number of visits, and no long-term contract required to begin a partnership. We start wherever makes sense for your community.
Let's bring better hearing to your residents
Whether you are ready to schedule a first visit or just want to have a conversation about what a partnership might look like, WMMAS is easy to reach. There is no pressure, no sales process, and no minimum commitment.
Or call us at (616) 443-3933